I have analyzed the details of your case, and it appears to be beyond my capacity as a Customer Care Agent. AND THIS MORNING I GOT THIS REPLAY AFTER SUBMITTING THE. Thanks for your patience and cooperation! If any of these steps are unclear, or if the result is not exactly as I described, please do not continue and get back to me instead. zip file and send it to us with your reply as an attachment. Go to your Local Disk (C:) and open the "CrashDumps" folder.
Start the game and play it until it crashes.ĩ. That is the folder where game crash logs will be stored.Ĩ. You will now notice that on your Local Disk (C:), a folder called "CrashDumps" was created. You should receive a confirmation message indicating that all values were added successfully. Please click YES to confirm that you want to proceed.Ħ.
You will see a notification from "Registry Editor". NOTE: You might need Administrator access rights to run the. Click on the file "EnableCrashDumps.bat". Please download the archive by following this link: Ĥ. Our developers will need crash logs from your device in order to investigate this case further.ġ. We're sorry to see that you're experiencing difficulties with one of our games. Thank you for contacting Gameloft Customer Care.
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